Shipping policy
Shipping Policy
Thank you for visiting and shopping at myamenora.com. The following terms and conditions constitute our Shipping Policy.
Where we ship
We currently ship to the United States only. Orders cannot be placed for delivery outside the United States.
Production and processing time
Our books are printed on demand, which means each order is manufactured after it is placed. Orders are not produced, shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, production may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you by email.
Shipping rates & delivery estimates
Shipping charges for your order are calculated and displayed at checkout.
| Destination | Estimated delivery time | Shipment cost |
|---|---|---|
| United States | 7–12 business days | $8.50 |
The estimate above covers production and transit combined, measured from the date of purchase. All delivery times are estimates and are not guaranteed. Delivery delays can occasionally occur and we are not responsible for delays caused by carriers, weather, or other events outside our control.
Shipment confirmation & order tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will normally be active within 24 hours.
Incorrect or incomplete addresses
Please check your shipping address carefully at checkout. If a parcel is returned or lost because of an address error you provided, we are not obliged to reship free of charge. Contact us as soon as possible after ordering if you need to correct an address.
Customs, duties and taxes
Amenora is not responsible for any customs charges, import duties or local taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
If your order arrives damaged, misprinted, or is not what you ordered, email hello@myamenora.com within 90 days of delivery with your order number and a photograph. We will reprint and reship at no cost to you, or refund you in full — your choice. Please keep all packaging materials and the damaged goods until your claim is resolved.
Questions
For any question about shipping or the status of your order, contact us at hello@myamenora.com.
Amenora is operated by UAB Adplus Ventures, company code 308053292, Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania.