Terms of service
1. Introduction
1.1. These General Terms and Conditions (the "T&Cs" or "Agreement") govern the entire relationship between you, the Client, and the Company in relation to the Website, the App, the Goods and the Digital Content.
1.2. Before a Distance Contract is concluded, you will be provided with the text of these T&Cs electronically and in a durable format. These T&Cs remain available on the Website at all times, and we will send you a copy free of charge on request.
1.3. You are obliged to read these T&Cs carefully before accepting them and using the Company's Goods, Digital Content or Services. By using them, you acknowledge that you have read this Agreement, understood it, and agreed to be bound by it.
1.4. This Agreement contains a dispute resolution provision, set out in Section 23, which requires disputes to be resolved on an individual basis rather than by jury trial or class action, subject to the exceptions stated in that Section.
2. Definitions
2.1. Unless this Agreement provides otherwise, the following capitalised terms have the following meanings:
(a) Agreement — the agreement for the provision of Goods, Digital Content and/or Services concluded online between the Company and the Client.
(b) Client, you, your — the user of the Company's Services and/or the purchaser of Goods or Digital Content.
(c) Company, we, us, our — UAB Adplus Ventures, a private limited liability company incorporated in the Republic of Lithuania, company code 308053292, registered address Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania, email info@adplusventures.com, trading under the brand Amenora.
(d) Digital Content — digital products supplied by the Company, including downloadable study guides, e-books and other digital materials, whether supplied as a one-off purchase or as part of a Subscription.
(e) Distance Contract — a contract concluded between the Company and the Client within a system organised for distance selling, without the simultaneous physical presence of the parties.
(f) Goods — physical products sold by the Company, primarily printed Bible study guides and journals.
(g) App — the Amenora Bible Study App, accessed via a web browser on desktop or mobile.
(h) Offer — the Goods, Digital Content, Subscriptions, prices and terms presented to the Client through the Website or the App.
(i) Privacy Policy — the privacy policy of the Company published on the Website.
(j) Services — the Digital Content and Subscriptions provided by the Company, together with access to the Website and the App, including the information, text and images offered there.
(k) Subscription — a recurring paid plan giving access to Digital Content or App features for successive billing periods.
(l) Website — the website of the Company available at myamenora.com.
3. The Offer and its acceptance
3.1. The Company provides the Client with the opportunity to receive an Offer through the Website or the App.
3.2. Before receiving the Offer, the Client may be asked to provide certain information by selecting from the options presented or entering the details requested. The Client is obliged to provide current, correct and complete information.
3.3. The Offer will include:
3.3.1. the payment amount for the relevant Goods, Digital Content or Subscription;
3.3.2. the available payment methods;
3.3.3. where a Subscription is offered, the billing period, the renewal price and how to cancel;
3.3.4. any other information the Company considers material.
3.4. The Client accepts the Offer by completing the checkout process and submitting the order. Submitting an order constitutes acceptance of these T&Cs.
4. The Distance Contract
4.1. The Distance Contract is concluded at the moment the Company confirms acceptance of the Client's order. An automated acknowledgement of receipt does not by itself constitute acceptance.
4.2. The Company will confirm receipt of the Client's acceptance electronically. Where the Client purchases Digital Content, access or a download link will be provided to the email address given by the Client, or made available within the App.
4.3. Goods are printed to order and Digital Content is supplied immediately in a non-tangible form. By completing payment, the Client expressly requests and consents to the immediate commencement of performance of this Agreement.
4.4. The Client acknowledges that, once Digital Content has been supplied or once the Company has commenced production of the Goods, the order cannot be cancelled. Refunds are governed by Sections 10, 11 and 12. This does not affect the Client's right to cancel a Subscription under Section 8.
4.5. Download links for Digital Content remain valid for 90 days from the date of purchase, and the Company will retain a copy of purchased Digital Content for 12 months. The Client should download and retain their own copy. If a link expires, contact hello@myamenora.com.
4.6. The Company makes reasonable efforts to ensure the Services operate as intended. However, the Services depend on internet connectivity and third-party providers outside the Company's control, and the Company does not guarantee that the Services will be uninterrupted or error-free.
5. Eligibility and accounts
5.1. You must be at least 18 years old, or the age of majority in your place of residence, to place an order. By ordering, you confirm that you meet this requirement.
5.2. You represent that the payment details you provide are your own, or that you are authorised to use them.
5.3. Where the Services require an account, you are solely responsible for maintaining the security of your credentials and for all activity under your account. You may not transfer, sell, assign or license your account to another person.
6. Our Goods and Digital Content
6.1. We make every effort to represent our Goods and Digital Content accurately. Printed colours may differ from how they appear on your screen, and minor variations in trim, binding, paper and colour are normal in printed goods and are not defects.
6.2. We do not warrant that the appearance or quality of any Goods or Digital Content will meet your expectations or match exactly how they are depicted online.
6.3. All descriptions are subject to change without notice at our discretion. We may discontinue any product at any time and may limit quantities offered to any person, region or jurisdiction.
6.4. Our Goods and Digital Content are educational and devotional materials. They are not a substitute for pastoral, medical, psychological, legal or financial advice, and nothing within them constitutes professional advice of any kind.
7. Prices and payment
7.1. All prices are shown in US Dollars (USD) and exclude any import duties, customs charges or local taxes that may apply in your country.
7.2. During the period of validity stated in the Offer, the price will not be increased, except where a change results from a change in applicable tax rates.
7.3. Where a discounted price is shown alongside a higher struck-through price, the struck-through price is our regular list price for that item.
7.4. We reserve the right to correct pricing errors. Where an item's price was listed incorrectly, we will contact you before processing your order and you may confirm the corrected price or cancel for a full refund.
7.5. Promotional offers, bundles and discount codes are subject to the conditions stated at the time, may be withdrawn at any time, and cannot be combined unless expressly stated.
7.6. Payment is taken at the time of order. Payments are processed by third-party payment service providers. We do not store your full card details. Once you are transferred to a third-party payment service provider, the risk of loss or damage arising from that provider's systems passes to that provider.
7.7. You agree to keep your payment and contact information current so that we can complete your transactions and contact you as needed.
8. Subscriptions and automatic renewal
8.1. Where you purchase a Subscription, it will renew automatically at the end of each billing period at the then-current price, unless cancelled before the renewal date.
8.1a. The Subscription currently offered is access to the Amenora Bible Study App. It is included with the purchase of Goods, free for the first 30 days, and renews at $19.98 per month thereafter unless cancelled. These terms are shown on the product page and at checkout before payment.
8.2. The billing period and renewal price are stated in the Offer at the point of purchase and in your confirmation email.
8.3. You may cancel a Subscription at any time, taking effect at the end of the current billing period. To cancel, email hello@myamenora.com. We action cancellation requests on the same working day.
8.4. Cancellation stops future renewals. Unless required by applicable law, amounts already paid for the current billing period are not refunded, and you retain access until that period ends.
8.5. Where a free or discounted trial is offered, the Subscription converts to the full price at the end of the trial unless cancelled beforehand. The trial length and the price that follows are stated on the product page and at checkout, before payment is taken.
8.6. We will notify you in advance of any change to the Subscription price, and you may cancel before the change takes effect.
9. Production, shipping and delivery of Goods
9.1. Our books are printed on demand. Each order is manufactured after it is placed, so please allow 3–5 business days for production before dispatch. Delivery estimates shown at checkout are in addition to this production time.
9.2. We currently ship Goods to the United States and Canada only. Orders cannot be placed for delivery outside these territories.
9.3. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather, or other events outside our control.
9.4. Once Goods are transferred to the carrier, title and risk of loss pass to you.
9.5. Please check your shipping address carefully. If a parcel is returned or lost because of an address error you provided, we are not obliged to reship free of charge.
9.6. Where applicable, any customs charges, import duties or local taxes are your responsibility.
10. Damaged, defective or incorrect Goods
10.1. If your order arrives damaged, misprinted, or is not what you ordered, email hello@myamenora.com within 30 days of delivery with your order number and a photograph.
10.2. We will reprint and reship at no cost to you, or refund you in full — your choice. You do not need to return the item.
11. Our 90-day guarantee on Goods
11.1. If the guide is not helping you, email hello@myamenora.com within 90 days of delivery and we will refund you in full.
11.2. This guarantee is subject to the following:
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer, will not be eligible for refund.
- Request a Return Authorization Number by emailing hello@myamenora.com with a detailed reason for return and pictures or a video of the product that supports your reason.
- To assure your refund, please use a trackable mail service. We will not be responsible for lost or missing packages.
- Upon receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
11.3. Once a refund is issued, the Client no longer has access to the Company's Services. All refunds are applied to the original method of payment.
12. Refunds for Digital Content and Subscriptions
12.1. Because Digital Content is supplied immediately and cannot be returned, payments for Digital Content are non-refundable once the content has been accessed or downloaded, except where required by applicable law or where the content is faulty or not as described.
12.2. Subscription payments are non-refundable for billing periods already commenced, except where required by applicable law. Cancellation prevents future charges as set out in Section 8.
12.3. If Digital Content is faulty, corrupted or materially not as described, contact us and we will repair, replace or refund it.
13. Intellectual property
13.1. As between the Company and the Client, all intellectual property rights — including copyright, trade marks, database rights and rights in designs — in the Website, the App, the Goods, the Digital Content, and their text, images, layout, structure and arrangement, are owned by or licensed to the Company.
13.2. Amenora, its logo, product names and designs are trade marks of the Company. You must not use them without our prior written permission.
13.3. You must not reproduce, scan, photocopy, disassemble, reverse engineer, decompile, distribute, publicly display, republish, or create derivative works from any of our Goods or Digital Content, in whole or in substantial part, without our prior written consent.
13.4. Permitted use. You may use our Goods and Digital Content for your own personal study and within your household or small group. This permission does not extend to commercial use, congregation-wide reproduction, or distribution beyond that setting.
13.5. Scripture quotations are used in accordance with the licence terms of the relevant translation.
14. Licence to use Digital Content
14.1. Subject to your compliance with this Agreement and payment in full, the Company grants you a non-exclusive, non-transferable, revocable licence to access and use the Digital Content.
14.2. The licence is granted for five (5) years from the date you receive the Digital Content, or, in the case of a Subscription, for the duration of that Subscription.
14.3. The licence is for personal, non-commercial use only. It does not transfer ownership of any intellectual property.
14.4. The Company may revoke the licence where you materially breach this Agreement.
15. Resale prohibited
15.1. You are prohibited from selling, offering for sale, sharing, renting, lending, sublicensing or otherwise distributing the Digital Content or copies of it.
15.2. You may not resell our Goods commercially without our prior written permission. Ordinary private resale of a single copy you have purchased is not restricted by this Section.
16. Reviews and submitted content
16.1. If you submit a review, photograph, testimonial, suggestion or other content ("Feedback"), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium, including for marketing purposes.
16.2. You confirm that the Feedback is your own, is truthful, and does not infringe the rights of any third party.
16.3. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it. We may decline to publish or may remove Feedback at our discretion.
17. Acceptable use
17.1. You may use the Website, the App and the Services for lawful purposes only.
17.2. You must not: transmit viruses or malicious code; attempt unauthorised access; scrape or harvest content or personal data; impersonate another person; interfere with security features; or use the Services in a way that harms the Company or other users.
17.3. We may suspend or terminate your access at any time if we determine that you have breached this Section.
18. Privacy
18.1. The processing of your personal data is governed by our Privacy Policy, available at myamenora.com. You are advised to read it before using the Services.
19. Third-party links and services
19.1. The Website and the App may contain links to, or rely on, third-party websites and services, including payment providers and print and fulfilment partners.
19.2. We do not control and are not responsible for third-party content, products, policies or practices. Your use of them is at your own risk and subject to their terms.
20. Disclaimer of warranties
20.1. Information presented through the Services is provided for general information purposes only. We do not warrant its accuracy, completeness or usefulness, and any reliance you place on it is at your own risk.
20.2. Except as expressly stated in this Agreement, the Services, the Goods and the Digital Content are provided "as is" and "as available", without representations, warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. Some jurisdictions do not allow such disclaimers, in which case they may not apply to you.
21. Limitation of liability
21.1. To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, affiliates, agents, contractors and service providers shall not be liable for any indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings or loss of data, arising from your use of the Services, the Goods or the Digital Content.
21.2. To the fullest extent permitted by applicable law, the Company's total aggregate liability arising out of or in connection with this Agreement shall not exceed the greater of (a) the amount you paid for the order giving rise to the claim, or (b) one hundred US dollars (USD 100).
21.3. A party shall be released from responsibility for non-performance where it proves that the non-performance was due to circumstances beyond its reasonable control which it could not have foreseen or avoided.
21.4. Nothing in this Agreement limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited — including your mandatory statutory rights as a consumer.
22. Indemnity
22.1. You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, agents and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising from (a) your breach of this Agreement, (b) your violation of any law or third-party right, or (c) your access to and use of the Services.
23. Dispute resolution
23.1. Informal resolution first. Before commencing any formal proceedings, you agree to contact us at info@adplusventures.com with your order number and a description of the issue, and to allow us 30 days to resolve it. Most matters are settled at this stage.
23.2. Arbitration. Except for disputes that qualify for small claims court, all disputes arising out of or related to this Agreement or any aspect of the relationship between the Client and the Company, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, will be resolved through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury. The Client and the Company each agree that they are waiving the right to trial by jury. Such disputes include, without limitation, disputes arising out of or relating to the interpretation or application of this arbitration provision, including the enforceability, revocability or validity of the arbitration provision or any portion of it. All such matters shall be decided by an arbitrator and not by a court or judge.
23.3. Class action waiver. The Client agrees that any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class actions are not permitted, and the Client agrees to give up the ability to participate in a class action.
23.4. Exceptions. Sections 23.2 and 23.3 do not apply:
23.4.1. where mandatory consumer-protection law in your country of residence provides otherwise;
23.4.2. to claims for injunctive relief in respect of intellectual property.
23.5. Opt-out. You may opt out of Sections 23.2 and 23.3 by emailing info@adplusventures.com within 30 days of first accepting this Agreement, stating your name, address and that you wish to opt out of arbitration. Opting out does not affect any other part of this Agreement.
24. Governing law
24.1. This Agreement and any separate agreements under which we provide Goods, Digital Content or Services shall be governed by and construed in accordance with the laws of the Republic of Lithuania, and the courts of Lithuania shall have jurisdiction, subject to Section 23.
24.2. If you are a consumer, this does not deprive you of the protection afforded by mandatory consumer-protection laws of your country of residence, and you may bring proceedings in your local courts where applicable law permits.
25. Term, termination and changes
25.1. This Agreement takes effect when you first accept it and continues for as long as you use the Services or have an outstanding order, Subscription or licence with us.
25.2. We may terminate this Agreement or suspend your access to the Services where: (a) you breach this Agreement; (b) we suspect fraudulent or unauthorised activity; (c) you have previously abused our refund policy; or (d) we cease to provide the Services.
25.3. Termination does not affect any order already placed and paid for, or any rights or obligations accrued before termination. Sections 13, 14, 15, 16, 20, 21, 22, 23 and 24 survive termination.
25.4. We may update this Agreement and our Privacy Policy at any time. Amended versions will be posted on the Website. We will notify you of material changes in accordance with applicable law. Your continued use of the Services after posting constitutes acceptance. The version in force at the moment you place an order governs that order.
26. Communication
26.1. We prefer to communicate by email. By accepting this Agreement, you consent to receiving communications from us at the email address you provide, and you agree to keep it current and to check your spam folder.
26.2. Where applicable law requires information to be provided on a durable medium, we will send it by email or make it available for download on the Website.
26.3. You may request a copy of this Agreement or any other contractual document at any time by emailing info@adplusventures.com.
26.4. This Agreement and all communications between us are in English. Where we provide a translation, the English version prevails in the event of inconsistency.
27. Miscellaneous
27.1. No person other than the Client shall have any rights under this Agreement.
27.2. You may not assign your rights under this Agreement without our prior written consent. We may assign or transfer this Agreement without notice.
27.3. If any part of this Agreement is found to be invalid, unlawful or unenforceable, that part shall be severed and the remainder shall continue in full force.
27.4. Our failure to enforce any right or provision does not constitute a waiver of it.
27.5. This Agreement, together with our Privacy Policy and any policies posted on the Website, constitutes the entire agreement between you and us and supersedes any prior agreements.
27.6. Headings are for convenience only and do not affect interpretation.
28. Contact
UAB Adplus Ventures Company code: 308053292 Perkūnkiemio g. 19, LT-12120 Vilnius, Lithuania
Email: info@adplusventures.com
Trading as Amenora · myamenora.com